Track your order from Microsoft Support Store

Tracking your order

If you bought a physical item from the Microsoft Support Phone Number Store and we're shipping it to you, you can track the progress of your order online. Read more…

1.  Sign in to your Order history with your Microsoft account. If you’re having issues  signing in to your Microsoft account, go to Microsoft account help.

2.     Locate the order you want to track.

3. Check for the status of your order on the same line. You should see In Progress, Pending, Completed or Shipped as your status. If your status is shipped, check for a Track Shipping link below the status. If you don't see any status and the purchase is recent, check back later to see the progress of your order.

Need more help?

These related topics may have the answers you're looking for.

·         I can't download a game, an app, or other software from the Microsoft Store in Windows 10. If you don't see your download on the Microsoft support phone Order history page, see Fix problems with apps from Microsoft Store. Read more…

·       I returned something and want to track my refund. You can customer phone support get the status of your return and refund from Microsoft Store. Read more…

·   I want to check the status of a damaged device. You can check your support warranty status and request repairs through Device service and repair. Read more…

·      I bought a subscription and want to check it. Go to Services & subscriptions. You might be asked to sign in. If you're not seeing a subscription you purchased, you can contact Microsoft Store support. Read more…

·         I want to know when I'll be charged for my order. For digital downloads, you're charged immediately after purchase. To learn when you're charged for pre-orders, see Pre-orders for Microsoft Store. For items we ship to you, you're charged when the order is sent to the warehouse. Get more info about the shipping options, costs, and delivery times. Read more…

·    I see an unexpected or unauthorized purchase. Learn more about what to do when you see unexpected or unauthorized charges on your account. If necessary, you may request a refund. If the purchase is correct, but the charge amount isn't, you can contact Microsoft Store support. Read more…

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                 Something went wrong with an order. You can change the payment method or credit card linked to your Microsoft account, or, if necessary, you can cancel an order or pre-order from Microsoft Store. Read more…

I need to know more about managing my orders. If you can't find an order on the Order History page or if you aren't sure how to manage your order, see Microsoft Store help. Read more…
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